Shiv Gogna Joins SkyFi® as Customer Success Associate

We are excited to welcome Shiv Gogna to the SkyFi team. He joins us as a Customer Success Associate, bringing with him a wealth of experience in project management, customer success, and software development. Shiv’s background spans various industries, including defense, technology, and education, making him a valuable addition to our team as we continue to grow. 

In his role at SkyFi, Shiv will focus on nurturing relationships with our existing clients, helping them navigate our platform, and ensuring they are always informed about the latest updates and features. Shiv is a graduate of the University of California, Riverside, where he earned his Bachelor's degree in Political Science Law and Society. 

We sat down with Shiv to learn more about his journey and what excites him about joining SkyFi...

Can you tell us a bit about your background and where you're from?

I started off in the military—I was in the reserves with the Marine Corps and initially thought I would go into law as a Jag officer. But I quickly realized that wasn’t for me. I taught myself software engineering and got into project management and customer success roles over the years. I’ve worked in tech, education, and now aerospace, which is really exciting because I’m constantly learning something new.

What excited you about joining SkyFi?

I love that SkyFi is such a technical product, especially on the intelligence and defense side. Growing up, my father worked in aerospace, so I’ve always had an interest in the industry. Being able to work in a company that aligns with my background in defense and allows me to give back to the country is something I’m really passionate about. Plus, there’s always something new to learn with satellites, analytics, and imagery, and that’s what keeps it exciting.

What motivates you in your work?

I care a lot about team cohesion. The closer I am to the people I work with, the more motivated I am. Customer success is great because I get to interact with clients and internal teams, like engineers, marketing, and product people. It’s fun to ask the same question to different people and get completely different perspectives. That’s what drives me—collaboration and understanding people’s viewpoints.

Do you have any hobbies outside of work?

I’m really into chess. It’s something I like to play to de-stress before meetings or just for fun. I’ve been playing a lot of blitz games recently—short three-minute matches that help keep my mind sharp.

If you could have a satellite image taken of any place in the world, where would it be?

Definitely Japan. It’s my dream vacation destination, and I’ve always been fascinated by it, especially the contrast between its bustling cities and beautiful mountain ranges. A satellite image of Japan would be incredible to see.